We know your business thrives on productivity and the biggest threat to that productivity is unscheduled Network Downtime. Network Downtime is self explanatory it refers to any point when your network connection goes down, when your network connection goes down you and your employees cannot access the internet. Connected Support Services Business Support begins with lowering the instances and duration of unscheduled Network Downtime to keep your office productive and online.
How CSS can Support your Business
Support by the Problem
We know your business relies on technology working the way its supposed to and when it doesn't CSS is here to get you up and running, with no long term commitment!
From one time hardware installation to diagnosing the reason for your low Wi-Fi speed, its like having an internal IT employee without the salary.
Great option for small businesses with general IT knowledge who may need help with more technical and complex fixes and decisions.
Support by the Device
Pick and choose which devices you want covered under our monthly service plan, from software training to hardware issues CSS can handle all your needs for the devices most important to your business!
Having devices most important to your business covered, like the tablet your sales reps use to place customer orders, gives you the confidence that you won't be losing out on any sales caused by IT related down time.
Great option for Businesses who are upgrading current technologies and want support for a smooth transition
Support by the System
Technology Systems are very different and people are more comfortable working on some more than others, for example you may be fully capable working on your own computer issues but are in the dark when it comes to your VOIP phone system.
Our Support by Service option allows you to get the support in the areas you need it most without paying for the areas you don't.
The perfect option for expanding businesses looking to upgrade a Technology System like switching to VOIP or adding more Computers or Servers to an office.
Support for the Whole Company
99% of businesses today both large and small depend on functional technology to run everyday, in fact one of the number one drains on productivity and profits is IT related downtime.
Whether it be your phone lines cutting out, your network shutting down, or even just an obnoxiously slow connection speed that leaves you and your employees looking at a spinning hourglass your business is losing productivity and possible business.
Supporting your Whole Business through CSS allows your to focus on your work while we make sure the technology that keeps you working is functioning properly.